FAQs

What is so special about your products?

At Flair Scents, every product is carefully hand-poured and handcrafted using 100% organic premium soy wax, high-quality essential oils, and phthalate-free fragrance oils. We also source our perfume oils from Dubai, renowned for its rich, exotic scents and luxurious fragrances. Rest assured, each candle and perfume is made with the utmost attention to detail, care, and a whole lot of love, offering you an exceptional and indulgent experience.

 

How are the products made?

At Flair Scents, we are committed to creating products that are not only luxurious but also good for your health and the environment. Our candles are made with 100% organic soy wax, quality essential oils, phthalate-free fragrance oils, and eco-friendly jars.

Candles: Organic Soy Wax

Soy wax is not only better for your health but also for the planet. It burns cleaner, producing up to 90% less soot than traditional paraffin wax, which means less indoor air pollution. Additionally, soy wax is a renewable resource, making it an environmentally sustainable choice.

Reusable Jars

Our jars are made from 100% recyclable materials and are designed to be reused. Once your candle has burned down, simply wash the jar with soap and warm water, and you have a beautiful, eco-friendly container to repurpose.

Perfume: Sourced from Dubai

Our perfume oils are crafted with the same dedication to quality and sustainability as our candles. Made with high-quality essential oils, phthalate-free fragrance oils, and sourced from the heart of Dubai, our perfume oils are designed to provide you with an unforgettable, luxurious scent experience.

Known for its exotic and luxurious scents, we source our perfume oils directly from Dubai, a city famed for its rich perfume culture. The oils we use are carefully selected to create bold, captivating fragrances that transport you to another world.

Eco-Friendly Packaging

We are committed to reducing our environmental impact. Our perfume oils come in recyclable and reusable packaging, so you can feel good about your purchase. Once your bottle is finished, simply reuse or recycle it, contributing to a more sustainable future.

With Flair Scents, you’re not just experiencing luxury—you're also making a conscious choice for your health and the planet

 

Do you ship internationally?

Yes we do. Shipping is calculated at checkout based on your location. Duties and/or taxes are not included in our prices and you may have to pay custom clearance upon arrival.

Please check our Shipping policy

 

How long will it take for my order to be processed?

Because we make our products in small batches and do our best to ship within 2-5 business days.

For shipment outside Ontario, please refer to your tracking email and allow 5-10 business days for delivery within Canada and up to 3 weeks or more to the rest of the world. 

 

Can I cancel my order after it’s placed?

Orders can be canceled within 30 minutes of being placed. After this window, all orders proceed to processing and shipment preparation, making cancellations no longer possible. 

 

Do you offer wholesale?

Yes, we do for Candles only.

 

Question not listed here?

For further information, please contact us at hello@flairscentsco.com and we will be happy to assist you.